BEYOND COMPARE
| VELANTRA | LL BEAN | |
|---|---|---|
| HERITAGE CANVAS | ● | ✕ |
| REINFORCED CANVAS HANDLES | ● | ✕ |
| SOLID BRASS HARDWARE | ● | ✕ |
| STRUCTURED DESIGN | ● | ✕ |
| STANDS UPRIGHT | ● | ✕ |
| WATER-RESISTANT CANVAS | ● | ✕ |
| REINFORCED STITCHING | ● | ✕ |
| 2 YEAR WARRANTY | ● | ✕ |
LOVED ON SOCIALS
Frequently Asked Questions
What are your shipping times?
We offer free shipping on all orders. Orders are processed within 1–2 business days. Standard delivery typically takes 7–15 business days depending on your location. Expedited options may be available in select regions. You'll receive tracking by email once your order ships.
Do you accept returns?
Yes. You can request a return or exchange within 30 days of delivery for items that are unused, in original packaging, and with all tags attached. To start a return, email customerservice@velantrafashion.com for a return authorization.
Do your products come with a warranty?
Every Velantra product is covered by a two-year warranty against manufacturing defects in materials and workmanship. If a fault develops within 24 months, we will repair or replace the item at no cost. The warranty does not cover normal wear and tear, accidental damage, or misuse.
What if my item arrives damaged or incorrect?
Please email clear photos of the item, packaging, and shipping label to customerservice@velantrafashion.com within 3 days of delivery. After review, we'll arrange a repair, replacement, or refund as appropriate.
Can I cancel or change my order?
Orders begin processing immediately. We can cancel or edit an order only if you contact us within 1 hour of purchase at customerservice@velantrafashion.com. After that window, changes aren't possible.
What payment methods do you accept?
We accept major credit and debit cards, Shop Pay, Apple Pay, and Google Pay. All payments are processed securely via Shopify.
What happens if my package is marked as delivered, but I didn't receive it?
If tracking shows "Delivered," please check with neighbors and your local carrier. While we aren't responsible for packages that are lost or stolen after delivery, we'll gladly help you investigate with the carrier.
Transparent pricing
We never cut corners when it comes to quality, sustainability or fair manufacturing practices. Our prices stay low because we avoid the expenses of the traditional supply chain, including sourcing agents, warehousing, wholesaling, distribution and storefront retail.
RETAILER
GALLERY
The tote that actually earns its place
I've cycled through more totes than I'd like to admit, but this one finally gets everything right. The canvas is substantial without being stiff, and the structured base means it actually stands upright when I set it down – sounds simple, but it's a game-changer at the farmer's market or in my car. The interior pockets keep my laptop separate from everything else. After three months of daily use, it still looks pristine. Worth every penny.
Classic design that works for everything
What I love is how effortlessly this transitions from my office commute to weekend errands. The navy and natural canvas combination is timeless – no trendy details that'll look dated next season. The brass hardware adds just enough polish without being flashy. I've gotten compliments from colleagues and friends alike. It's rare to find something this well-made at this price point.
Built to last, designed to impress
The construction quality is immediately apparent. The reinforced stitching at the handles, the steel rivets, the weight of the brass hardware – these are details you'd expect from bags costing twice as much. I carry it fully loaded every day (laptop, water bottle, notebook, gym shoes), and it handles the weight beautifully. The canvas has that heritage feel that only gets better with age. This is the kind of investment that makes you wonder why you ever settled for less.
Finally, a tote with real pockets
The interior organization is what sold me. Multiple pockets that actually make sense – my phone has a spot, my keys have a spot, no more digging around at the bottom. The spill-resistant canvas saved me when my coffee leaked last week. And unlike other canvas totes I've owned, this one maintains its shape no matter how much I stuff in it. Smart, functional design that respects my time and my needs.